A Little More About Us
Life Beyond a Diagnosis - Living Beyond the Labels
At Golden Heart, we deliver quality services and affordable accommodation. We lead in inclusion, equality, and compassion. Our team is made up of the best professionals in care. We are raising the bar in the disability sector.
We create opportunities for staff, participants, and stakeholders. Every detail matters as we grow with purpose. Our focus is always on providing exceptional care. From little things, big things grow.
Acquired Brain Injury Support
Our insurance plans are designed to provide financial security for families of all stages and sizes.
Aged Care Services
Whichever plan you choose, we've made sure it won't affect your family's monthly budget.
Disability Support
Each Wind Insurance customer is assigned a personal account manager with 24/7 support.
Specialist Disability Accommodation (SDA)
Looking for Specialist Disability Accommodation? We have got
you covered!
Together with Verity Group Australia - SDA Provider, we have
opened a welcoming and comfortable space for your loved one
to call home, where they can live their best lives!
Share this with someone you know, it might be their next home sweet home!
Together we are making a difference!
Supported Independent Living (SIL)
When doing a home exploration, what exactly are you hoping
to find? At Jane's Care we provide just that, a home. We want
our participants to feel comfortable, safe and empowered. Our
team is trained to encourage community integration and
inclusion in every house.
Our team works hand in hand with therapists and staff to
ensure participants are receiving the best care designed
specifically for them.
Each participant is allocated to a Case Manager, this is an
unique service Jane's Care offers. (Not charged additionally).
We understand the frustration experienced by participants,
families and external providers when dealing with NDIS and
transitions. By having this add on support, our team is able to
smooth out all communication and act as a second support
between coordinators, families and staff.
We go above and beyond because we care. Everyone deserves
the right to a good life. Let us, care for you.
Short-term Accommodation (STA) and Medium-term Accommodation (MTA)
We offer Short Term Accommodation for those requiring
some respite or urgent hospital discharges.
For those in the market, waiting for a suitable home, we
also offer Medium Term Accommodation with the same
care and support as our full timers!
Life Skills and Real Capacity Building
All of our team on ground are trained and hand picked based
on their ability to encourage participants to reach their
potential. Our team works directly with the participant's choice
of Allied Health professionals to create and implement
individualised programs to improve quality of life. From
Personal Support to Community Access, our passion is driven
by helping participants to be happy, feel connected and find a
purpose.
Are we a good match for you?
Why Golden Heart Services?
NDIS Frustrations
We have significant frustrations with the NDIS and the issues that keep it from working as it should. We're particularly concerned about the lack of training and lived experience among NDIS staff, which often leads to misunderstandings and critical mistakes, like misidentifying a participant's primary disability. We also find the unrealistic KPIs troubling, as they prevent planners from fully reading reports, resulting in poor outcomes for participants.
The widespread burnout affecting both providers and participants is another major issue. We're all stuck in a cycle of ineffective communication, unfulfilled promises, and a system that too often fails to deliver the support it promises.
Golden Heart Services is ready and willing to step in where others do not, providing the care and guidance needed to navigate these challenges and ensure the best possible outcomes for those we serve.
If You Have An Acquired Brain Injury - You Are Not Alone.
Step 1
Build Your Own Support Network and Your family's support Network
Step 2
Help the person with the injury look forward to things in life (ie. building bucket lists and showing gratitude)
Step 3
Get the right supportive team around you - people who have walked the path before and know what they're doing.
Protect the people you love
At Golden Heart Services, our acquired brain injury support services are designed to give you and your family peace of mind, ensuring that your loved one receives compassionate, expert care and helpful options as they navigate their recovery journey.
Golden Heart Services helped me start securing the future of my family by ensuring that my loved one with an acquired brain injury receives the care they need. Now, I can focus on supporting my family, knowing that they’re in good hands.
Dalia H.
It puts my mind at ease to know that my loved one is supported by Golden Heart Services, receiving the specialized care they need in case challenges arise from their acquired brain injury.
Dalia H.
It's never too late to start planning for the care your loved one with an acquired brain injury will need, ensuring they have the support and resources to live and thrive no matter what the future holds.
Dalia H.
